Priced by active service. Aligned with your growth.
No "modules" to haggle over. No per-seat CS tax. No rating-engine surcharge. Pay for the services you're actually billing.
Starter
For challenger retailers launching a new brand or vertical.
per active service / month
- Up to 10,000 active services
- Single vertical (Telco or Utilities)
- Standard rating templates
- Customer portal (white-labelled)
- Email + portal support
- Compliance toolkit (AER or TCP)
Growth
For established retailers ready to consolidate and scale.
per active service / month
- Unlimited active services
- Dual vertical (Telco + Utilities)
- Custom rating engine rules
- AI agent operator console
- Priority support + named CSM
- SLA: 99.9%
Enterprise
For large retailers, gentailers and carriers.
volume-tiered, committed
- Dedicated single-tenant deployment
- Data residency controls (AU)
- Custom SLAs and DR posture
- On-prem connectors & VPCs
- 24/7 named on-call engineers
- Executive sponsor + quarterly reviews
Pricing is indicative and subject to a formal proposal. Minimum commercial terms apply.
The most common ones, answered.
What counts as an 'active service'?
Any billable service under contract in a given month — a mobile SIM, an NBN connection, an electricity NMI, a gas MIRN, a solar export point. We only count services with billable activity.
Do you charge for AI agents?
No per-agent fees. AI functionality is included in every plan. You pay for the services you bill, not for the tooling that handles them.
How is data handled?
Multi-tenant by default, single-tenant on Enterprise. All data hosted in Australia. Customer data is never used to train foundation models.
What does go-live look like?
Most retailers go live in ~90 days. We run a discovery, data-migration and parallel-run program with your operations team.
Can we self-serve?
Today, onboarding is guided — billing is regulated and we want to get it right. A self-serve sandbox is on the roadmap.
Not sure which tier fits?
Tell us about your book — number of services, verticals, regulatory scope — and we'll put a proposal together.