Billing built for the energy transition.
Electricity, gas, solar, batteries, EV charging and VPPs. NEM-native from the meter up, AER-compliant by default, engineered for retailers who want to move fast without breaking the ombudsman.
Four major upgrades shipped to the Utilities stack.
We've spent the last release cycle deepening the retailer toolkit: faster acquisition, autonomous CATS handling, branded customer comms, and an AI layer you control with your own keys.
Quoting tool with plan comparisons & automatic transfers
Pull a customer's historical interval data, model their usage against your full rate card and the AER reference price, and produce a transparent, EFL/BEC/VDO-aware quote in seconds. When the customer says yes, the platform fires the CATS transfer, creates the account, syncs MSATS standing data and schedules the welcome pack — without a human touching a screen.
- Side-by-side comparison against incumbent retailer's plan
- Reference-price-aware framing — no dark patterns
- One-click transfer: CATS, billing, comms triggered automatically
- Quote-to-active in under 10 minutes for eligible NMIs
CATS Agent — autonomous transactions with adaptive learning
A dedicated agent that owns every CATS transaction across the MSATS lifecycle: change-of-retailer, move-in, move-out, meter reconfigurations, objections and re-notifications. It learns from every distributor's quirks — accepted formats, common rejections, response timing — and tunes its own behaviour to keep first-time-right rates climbing.
- Handles 1000-series, 2000-series and 4000-series transactions end-to-end
- Learns rejection patterns per DNSP and adjusts submissions automatically
- Surfaces stuck transactions with proposed fixes — operator just approves
- Full audit trail per NMI, regulator-ready out of the box
Email & letter templater
Author every customer communication once, then let the platform render it across channels — email, SMS, postal, in-app — with the right tone, the right merge fields and the right regulatory disclosures. Versioned, reviewable and tied to the workflows that send them.
- Drag-and-drop editor with brand tokens and merge variables
- AER & TCP disclosure blocks baked in as reusable components
- Multi-channel rendering — same template, email and letter
- A/B testing and per-cohort variants without dev involvement
Adaptive AI — bring your own Anthropic API keys
Plug your own Anthropic API key into the platform and route every agent — bill explainer, CATS agent, dispute handler, templater — through your own account. Keep your spend, latency and data residency under your control, while still benefiting from our prompt engineering, model routing and policy guardrails.
- BYO Anthropic keys (Claude Opus / Sonnet / Haiku) — or use ours
- Adaptive routing tunes which model handles which step over time
- Per-workspace key vaults with rotation and usage caps
- Token spend dashboards reconciled against Anthropic invoices
Every bill, every fuel, every meter — rated right.
Interval data, accumulation reads, solar exports, demand charges, network tariffs, EV schedules. Rate anything the market throws at you.
Interval-meter rating
Rate 5-minute settlement data from Type 4/5/6 meters, NEM12/NEM13 ingest, demand charges, time-of-use tariffs and controlled loads.
Solar, batteries & VPP
Feed-in tariff engines, battery dispatch credits, VPP participation, dynamic export limits — rated accurately, explained plainly to customers.
Network & market fees
Pass-through of network tariffs, AEMO fees, metering charges and jurisdictional levies. Reconciliation against distributor invoices.
AER & life support
Retail Code, Hardship Guideline, Payment Difficulty Framework (VIC), life support, disconnection safeguards — enforced, not documented.
Autonomous CATS / MSATS
CATS Agent owns 1000/2000/4000-series transactions end-to-end with adaptive learning per DNSP. Standing Data, NMI Discovery and B2B Service Orders included.
Concessions & rebates
Automated concession checking and application across NSW, VIC, QLD, SA, TAS and ACT schemes. Audit-ready evidence trails.
Quoting & instant transfer
Compare plans against the incumbent's rate card and the reference price, then fire a one-click CATS transfer when the customer accepts.
Email & letter templater
One template, every channel — email, SMS, post, in-app. AER and TCP disclosure blocks baked in. Versioned and operator-editable.
Adaptive AI · BYO keys
Bring your own Anthropic API keys (Opus / Sonnet / Haiku) or use ours. Adaptive model routing tunes itself over time, with per-workspace spend caps.
Built for the retailers shaping the next decade.
Whether you're an emerging challenger, a community retailer, a large C&I specialist or a vertically-integrated gentailer — the platform scales with you.
Residential retailers
Mass-market electricity and gas. Solar-native, EV-ready, hardship-respecting.
C&I specialists
Large-site billing, interval data, demand charges, power-factor correction, PPA support.
Community energy
Microgrids, embedded networks, peer-to-peer models, bespoke billing arrangements.
Gentailers
Retail arm of generation/trading businesses. Integrated settlement and exposure views.
See it handle your weirdest tariff.
Bring your strangest rate card to the demo. We'll model it live and show you the bill it produces.