Billing built for modern telco retailers.
MVNOs, NBN RSPs, fixed-wireless challengers and enterprise voice carriers. One platform for mobile, broadband, voice and bundles — with Australian regulation baked in.
Everything a telco retailer needs, out of the box.
No integration marathons, no patchwork of point solutions. Rating, porting, provisioning, billing, CS — one platform, one source of truth.
CDR & usage rating
Rate call detail records, SMS, mobile data, NBN/fixed broadband and international calls in real time. Pooled plans, shared data, unlimited modelling.
Number porting & provisioning
Native LNP, Service Qualification, NBN Co B2B, CSG compliance. Orders move from quote to active service without leaving the platform.
TCP Code & ACMA compliant
CIS summaries, spend management, bill shock protection, credit assessment, financial hardship — implemented as first-class workflows, not spreadsheets.
Customer + agent portal
White-labelled app for customers and a power-user console for your CS and retention teams. Every action audit-logged.
Complaint & TIO handling
Case management with TIO severity-level workflows. Automated acknowledgement, 10-day and 45-day escalations, regulator-ready audit packs.
Bundles & partner rev-share
Bundle mobile with broadband, hardware instalments, streaming add-ons. Split revenue with aggregators, carriers and channel partners.
Regulation isn't a feature. It's the foundation.
The Telecommunications Consumer Protections (TCP) Code, the Telecommunications Act, ACMA rules and Australian Privacy Principles are enforced by the platform — not bolted on by your ops team.
TCP Code 2019
- Critical Information Summaries
- Spend management tools
- Credit and debt management
- Financial hardship policy
ACMA & Telco Act
- IPND submissions
- CSG remediation
- Number Portability Determination
- Customer Service Guarantee
Privacy
- APP-aligned consent flows
- Identity verification
- Data retention schedules
- Breach response workflow
TIO
- 10-day & 45-day escalations
- Complaint severity routing
- Regulator audit packs
- Outcome dashboards
Ready to run your telco on a modern stack?
Book a 30-minute call. We'll show you rating, porting and TIO workflows running live.